Even though Wil has lived in Ohio his entire life, he keeps his connection to his Puerto Rican roots and is passing that connection on to his daughters. 

Wil Soto grew up in Campbell, Ohio a small town just outside of Youngstown with his mom and three older brothers. His mother, Maria, was a huge source of inspiration in his life. She moved to Ohio from Puerto Rico and while raising four boys, mostly on her own, she worked hard to provide for her family, all while attending night school to learn English.

Wil Soto grew up in Campbell, Ohio a small town just outside of Youngstown with his mom and three older brothers. His mother, Maria, was a huge source of inspiration in his life. She moved to Ohio from Puerto Rico and while raising four boys, mostly on her own, she worked hard to provide for her family, all while attending night school to learn English.

“She taught us to value integrity and respect,” Wil explains. “And she always told us that three things would get us through life, logic, commonsense and reason. To this day, I still carry those words of wisdom with me.”

Those values and lessons translate well to Wil’s career with Dominion Energy Ohio. He has two main responsibilities both of which are centered around helping people and finding solutions.

As a collector, he is often working with customers who have fallen behind on their bill – which can be a tough job. “Every customer is different, and I always try to listen to their story and learn about their situation,” Wil says. “My priority is to treat all customers with respect and to help educate them on the many assistance programs that are available.”

In his role as He’s the Business Manager for the Local G555 (union rep) he is also helping others – assisting union members with things such as helping to address safety concerns and answering questions about contracts and medical benefits. He was also the first elected Hispanic executive board member for the Union, something he’s very proud of.

And as an employee that’s been involved with the company for 35 years, he’s also very involved with company culture – participating on various committees including the Safety Committee, Diversity Council, PRIDE and the Lone Worker Initiative. He was also the first elected Hispanic executive board member for the Union.

Even though Wil has lived in Ohio his whole life, he still keeps close ties to his roots – staying connected with his culture by visiting his family in Puerto Rico often and connecting with other Hispanic and Latino employees.