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In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
A new, but familiar, way to automatically pay your bill.
AutoPay (formerly Automatic Bank Draft) is a free payment option that allows you to have your bill amount automatically deducted from your bank account each month. Sign in to your account to get started today!
We have partnered with Paymentus, a third-party vendor, to provide quick and easy ways to pay your bill from your checking or savings account without any additional fees. With AutoPay, you can enroll to have your monthly payment automatically deducted from your bank account without ever having to worry about late payments. If you don't have an online account, start by creating one!
Your monthly bill automatically deducted from your bank account.
When enrolled, no additional fees for making your monthly payment.
AutoPay is available for all residential and non-residential customers.
Yes. Even if you were previously enrolled in Automatic Bank Draft, you will still need to confirm your enrollment in AutoPay. Just sign in to your account and confirm your banking information.
If you don't take this step, you won't be able to make changes to your bank account or AutoPay days.
To improve your experience, we partnered with Paymentus Corporation (Paymentus) to manage AutoPay. Because Paymentus is a third-party vendor, you will need to re-authorize your enrollment. It's quick and easy, and you'll be able to make changes to your preferences without any last minute worries.
If you were previously enrolled in Automatic Bank Draft, you need to re-authorize your AutoPay enrollment. Until you complete the re-authorization process, you will not be able to make any changes to your AutoPay account.
You will need to sign in to your online account to cancel a pending AutoPay payment. Follow the steps below to update.
You cannot change the amount or date of a pending AutoPay payment but you can schedule or make a one-time payment.
You can cancel enrollment through your online account.
No. AutoPay won’t affect your enrollment in any other program, including Budget Billing.
Yes. If you are on eBill, you will still receive your billing statement electronically. AutoPay doesn’t affect your enrollment in any other program.
AutoPay will not transfer to your new account. You will need to enroll your new account in AutoPay.
For Virginia, North Carolina electric and Ohio customers, if you are enrolled in AutoPay (previously Automatic Bank Draft), please contact us to add a fixed monthly donation to your monthly bill.
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