Pay by Credit or Debit Card

Pay by Credit card or Debit card

Pay Online
Make an online payment now

Pay by Phone
Call 1-800-573-1147

You may make your payment by debit or credit card either online or by phone (English & Spanish).

What types of payment may I use?

  • Credit cards: MasterCard, Visa, Discover, AMEX
  • Debit cards: STAR, PULSE, NYCE or ACCELL
  • eCheck

 

Are there any fees to make payments this way?

  • $1.65 per transaction for residential customers (up to $1,000 per transaction)
  • $14.95 per transaction for non-residential customers (up to $15,000 per transaction)

    (BillMatrix, a third party vendor, receives these processing fees.) 

 

When will the payment apply to my account?

Your payment will reflect immediately as a pending payment on your account. Payments made before 5 p.m. EST M-F will post to your account the same day. Payments made after 5 p.m. EST or on weekends or holidays will post the next business day.

Note: If you have issues with the Internet while online, confirm your payment.

Unauthorized Third-Party Payment Vendors
If you choose to use an unauthorized online payment vendor, please keep the following in mind:

  • Dominion Energy is not responsible for the unauthorized online payment vendor’s timeliness or accuracy in delivering and recording the payment on your behalf.
  • It may take up to five business days (or more) for the payment to post to your account.
  • The convenience fees may be higher than our authorized online payment vendor.