How can we help you?
Percentage of Income Payment Program (PIPP)
PIPP is a billing program helping income challenged Dominion Energy customers manage their electric bills year-round.
Your monthly bill amount, or “PIPP Amount,” is based on a percentage of your household income and primary heat source.
Electric Heat = 10% of income
Other Heat Source = 6% of income
PIPP Billing Example
For example, if your monthly income is $1,000 and your primary heat source is electric, your monthly PIPP payment would be capped at $100 (10% of your income).