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Assistance Programs

We're here to help you when you need it most.

Bill Payment Assistance

Find resources to help pay your bill. Assistance is not limited to low income customers, but anyone facing hardship.

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Medical Conditions

Supporting customers with serious medical conditions.

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Billing Options

How to pay your Dominion Energy bill, payment plans, and other options.

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Bill Payment Assistance

Help is available. Bill payment assistance is not limited to low income customers. Anyone facing hardship may be eligible.

North Carolina Department of Social Services

The North Carolina Department of Social Services has programs to assist with electric bills. In addition, many nonprofits and houses of faith may be able to help.

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Medical Conditions

Notify us if your health or the health of a household member would be endangered by the disconnection of electric service.

Billing Options

We offer a variety of options to manage and pay your bill.