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Energy Usage Alerts
Get alerts, take action, and manage usage.
Your electric bill changes each month based on how much energy you use, which may sometimes be more than you expect. Avoid a surprising bill by enrolling to receive Energy Usage Alerts. You’ll receive an email, text or both when your energy usage exceeds the threshold you set. This gives you more time to conserve energy before the bill arrives.
Benefits of Receiving Usage Alerts
Get Alerts
Choose how you want to be notified. Receive an alert via email, text, or both when your energy usage exceeds the threshold you set for your account. You can add up to two email addresses or mobile phone numbers.
Take Action
We’ll provide you with your average daily energy usage from the previous month to help you set an alert threshold. When you receive your usage alert, you can quickly make adjustments to conserve energy.
Manage Usage
If you exceed your energy usage threshold, find out what changed that is using more energy.
How to Sign Up
- Sign into your online account. If you don't have an account, you can register.
- View the alerts available under “Usage Programs.”
- Select how you would like to be alerted – email, text, or both.
- Set the energy usage threshold that works best for you and receive notification when it's exceeded.
Energy Usage Alerts Guide
Once you sign up to receive Usage Alerts, you'll set a specific electricity usage threshold and we'll send you an email, text or both, when you exceed that amount. For example, if you enter 23 kilowatt-hours (kWh) as your threshold, each time your electricity usage from the previous day exceeds 23 kWh, you will receive an alert via text, email or both, depending on your preference. You can add up to two email addresses or mobile phone numbers.
When you enroll, you will see a threshold recommendation based on the usage history at your address. If no usage history exists, a value based on average usage will be provided. You can adjust this value at any time. Or, if you'd like to do more analysis, you can view your usage history by visiting Usage > Usage Overview in your online account. This information shows how your energy usage changes each month.
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