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Customer Connection

View articles below from recent versions of the Customer Connection newsletter from Dominion Energy.

October 2018

Hurricane Florence

Dominion Energy donates $150,000 to Hurricane Florence disaster relief

The Dominion Energy Charitable Foundation approved $150,000 in grants for four organizations dedicated to helping residents in North Carolina, South Carolina and Virginia following the devastating effects of Hurricane Florence.

The grant recipients and their support initiatives are:

  • American Red Cross – National Chapter - Funding will support general disaster relief and recovery efforts, including shelter, food and relief supplies for Hurricane Florence victims, as well as meals and other support to first responders, in North Carolina, South Carolina and Virginia.
  • Harvest Hope Food Bank in Columbia, S.C. - Funding will help purchase and deliver ready-to-eat, nonperishable food items, toiletries and cleaning supplies for hurricane victims.  Harvest Hope supports nearly 600 qualified, non-profit agencies in 20 counties in South Carolina, and is designated as a lead food bank for disaster relief. 
  • One S.C. Fund/Central Carolina Community Foundation in Columbia, S.C. - Funding will support relief, recovery and rebuilding programs provided by a range of South Carolina non-profits to hurricane victims across the state.  
  • Salvation Army in Columbia, S.C. - Funding will support Salvation Army volunteers staffing mobile feeding stations in the hardest hit areas of North and South Carolina, serving food and water, as well as providing comfort kits, and offering emotional and spiritual care.

Dominion Energy plans to contribute more than $30 million in 2018 to community causes throughout its footprint and beyond through its Dominion Energy Charitable Foundation and other programs.


Energy Savings this Autumn 

Fall into energy savings

Cool autumn breezes feel great after a long, hot summer.  But they’re also a stark reminder of the cold weather to come.  Here are some actions you can take now to keep your heating costs from piling up like the leaves in your front yard.

  1. Check the fireplace damper to make sure that it seals tightly. This will help prevent heat loss when the fireplace is not in use.
  2. Check for attic air leaks around recessed light fixtures, wiring and pipes, and seal with caulk or expandable foam.
  3. With the help of a qualified contractor, find out if your attic and walls are insulated to levels recommended for your climate zone. 
  4. Install a Wi-Fi programmable thermostat to save energy and stay comfortable by easily monitoring and adjusting home temperatures from your mobile devices.
  5. Don’t heat the outdoors.  Seal windows with caulk and install weatherstripping around exterior doors.
  6. Seal basement air leaks on outside walls, around rim joists and plumbing and wiring holes, with caulk or expandable foam.
  7. Hire a qualified contractor to inspect and clean your home heating system.  This will help ensure that the system is operating at peak efficiency.

See additional energy saving tips here.

ArtStars Awards 

Dominion Energy seeks applicants for 2018 ArtStars awards

It’s time to shine! Dominion Energy is once again inviting nonprofit arts organizations across Virginia to apply for a 2018 Dominion Energy ArtStars award. Shining Star awards of $10,000 apiece will be awarded to five organizations with arts and cultural programs that enliven communities through theater, art, music and other creative outlets.  These awards celebrate the contributors of arts organizations through their partnership and collaboration with schools and communities across the Commonwealth of Virginia.

Last year, Shining Star awards were given to groups teaching filmmaking, art, theatre, dance and music. You can view videos of last year's ArtStars award recipients here.

To be eligible, organizations must have a qualifying arts and education program and an annual budget of less than $1 million. ArtStars recipients from the most recent year are not eligible.

For additional details on eligibility and to apply, visit Applications are due by Oct. 31, 2018, at 5 p.m. Only online applications will be accepted.