We recognize your needs are unique, and we are committed to helping you manage your energy bill and assisting when you need it the most. I strongly encourage anyone facing financial hardships to use the resources that are available. Dominion Energy South Carolina payment plans, combined with company and government energy assistance programs, can help you avoid any disruption to your electric and natural gas service. All energy bill assistance options can be conveniently found in the Dominion Energy app or your online account. For more information on energy assistance programs, please visit DESC Billing Assistance.

Safety is at the top of Dominion Energy’s core values. In the face of COVID-19, we took extraordinary steps to protect our customers and our employees. Many of our employees began teleworking while continuing to serve our customers. Our frontline employees took additional steps at the start of the pandemic to protect customers by wearing specialized personal protective equipment and practicing social distancing techniques to provide service in situations of potential COVID-19 exposure.

In the face of uncontrollable weather events, our employees continue to work until the very last customer has been restored, and we plan for such events on a daily basis by inspecting and replacing our infrastructure and managing the vegetation that grows near it. Understand that our commitment is 24/7 throughout the year.  

Dominion Energy also continues its long legacy of responsible corporate citizenship. Last year Dominion Energy and its Charitable Foundation provided more than $4.4 million in grants across South Carolina.

Whether it’s supporting HBCUs, like Allen University, Benedict College, Claflin University and S.C. State University, providing scholarships to minority students or standing alongside nonprofits addressing critical community needs and helping the environment, Dominion Energy South Carolina is active in our communities.

Our vision is to be the most sustainable energy company in the nation, and that’s why we are at the forefront of the clean-energy transition. We are hard at work to get as clean as we can, as fast as we can, while maintaining reliability and affordability. Our goal is net zero carbon and methane emissions by 2050 across our business.

Dominion Energy has been actively lowering its carbon dioxide and methane emissions by extending the licenses of its zero-carbon nuclear fleet, rapidly increasing solar resources, continuing to rely on low-carbon natural gas, and promoting the use of electric vehicles and energy efficiency. Did you know you can lower your bill and reduce carbon emissions by weatherizing your home and investing in energy efficient appliances? Learn more about energy savings.

To make it easier and more convenient to do business with us, our company has developed smart energy tools to help you monitor your account in real time. The Dominion Energy app gives you convenient and secure access to your account, payment and billing options and more. You can play an active role, too. Consider joining millions of other customers who are going paperless with eBill. You’ll still receive timely notifications associated with your account and enjoy a little less paper clutter, too.

Focusing on attracting, developing and retaining talent is at the core of what makes us a strong company. In recent years, we have redoubled our efforts to improve diversity, equity, and inclusion in all three areas. In 2021, we have taken a huge step in the right direction by publishing our first Diversity, Equity, and Inclusion report. We strive for Dominion Energy to be a place where all people feel welcome and are treated with dignity, fairness, and respect. We are setting goals to help us continue to grow and measuring our performance as we go to hold ourselves accountable.