In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
January 2024
A message from our South Carolina leadership to you.
This article is about:
“We are thankful and grateful for your trust. Powering your every day is our sole purpose, every minute of every day, and it is a privilege and an honor to serve you.”
As the calendar changes to a new year, we are reminded of our constant mission of providing you with reliable, affordable, and increasingly clean energy that powers your every day.
There are times that our resolve will be tested as was the case this past summer when Tropical Storm Idalia swung from the Gulf Coast into South Carolina. We realize how vital energy is to your way of life and that you depend upon us to provide safety, reliability, and resiliency in the face of such natural events. Although beyond anyone's control, these types of events serve to sharpen our preparation, response, and recovery for you.
Other storms are perhaps more personal in nature, such as unexpected hardships. We are there to lend a hand during these times, as well. From our budget billing tool that allows your monthly payments to be more predictable during seasonal weather swings, to EnergyShare, our year-round assistance program, we are here to help. Our unique partnerships with nearly 200 organizations and community action agencies throughout South Carolina provide additional resources, too.
And as we work day and night to bring the light, we want to make it easier for you to work with us. Our mobile app is the most secure means of allowing you to do everything from making payments, requesting service, checking on your usage, reporting outages, receiving estimated times of restoration, and other information that is constantly being updated by our teams. And we will continue to expand our smart meter program that will allow us to remain off your property while recording usage and providing you more detailed energy use information at the same time.
To us, you are much more than customers. You are our neighbors and friends that we see at schools, at restaurants, in the grocery store, or on youth sports fields or recital halls. Our family of employees are shoulder to shoulder with you as we volunteer countless hours in combination with our philanthropy efforts to make our communities places that thrive with a spirit of service and teamwork.
We are thankful and grateful for your trust. Powering your every day is our sole purpose, every minute of every day, and it is a privilege and an honor to serve you.
Sincerely,
W. Keller Kissam
President, Dominion Energy South Carolina
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