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Assistance Programs

We're here to help you when you need it most.

Bill Payment Assistance

Find resources to help pay your bill. Assistance is not limited to low income customers, but anyone facing hardship.

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Percentage of Income Payment Program (PIPP)

Virginia's payment program helping low-income households with consistent and affordable bills.

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Medical Conditions

Supporting customers with serious medical conditions.

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Billing Options

How to pay your Dominion Energy bill, payment plans, and other options.

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Bill Payment Assistance

Help is available. Bill payment assistance is not limited to low income customers. Anyone facing hardship may be eligible.

Heating Programs

Cooling Programs

Other Resources

Virginia Department of Social Services

The Virginia Department of Social Services and Dominion Energy have programs to assist with electric bills. In addition, many nonprofits and houses of faith help the community across the commonwealth.

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Percentage of Income Payment Program

The Percentage of Income Payment Program (PIPP) helps income challenged Dominion Energy customers manage their electric bills year-round.

Medical Conditions

Notify us if your health or the health of a household member would be endangered by the disconnection of electric service.

Billing Options

We offer a variety of options to manage and pay your bill.