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Billing Options

We offer options to make receiving, viewing and paying your bills as easy as possible.

Billing Options

We're here to help when you need it most.

Paperless Billing (eBill)

  • View, print or pay your bill online at any time.
  • Receive email notifications before your bill is due.
  • Available for both residential and non-residential customers.
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Budget Billing

  • Avoid seasonal swings.
  • Your monthly bill is the average of your previous 12 bills.
  • This option is also available for small businesses, mid-size businesses, and places of worship.
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Third Party Notice

  • Choose to add an additional person(s) to receive a notice of any past-due amounts.
  • Third-party notices help ensure that payments are made during illness or vacations.
  • The third party is never obligated to pay the bill.
  • For more information, call 800-⁠251-⁠7234.

Large Print Billing

  • You can request a large print version of your bill at no cost by calling 800-⁠251-⁠7234.

See Additional Billing & Payment Options for Business Customers

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Energy Assistance

We're supporting our customers and communities.

Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) provides home energy assistance to help eligible low-income households meet their home heating and/or cooling needs.

Your Community Action Agency in your county may be able to offer you one or more of the following types of assistance:

  • Utility bill payment assistance
  • Energy crisis assistance
  • Weatherization and energy-related home repairs

EnergyShare®

EnergyShare® provides assistance to income-eligible, disabled and senior customers for their electric and natural gas service. Funded by Dominion Energy South Carolina customers, employees, and retirees.

To apply for assistance, contact your Community Action Agency.

Financial Assistance

Community Action Resources

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EnergyShare®

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Event Calendar

In-person opportunities to connect with our assistance team.

2025

Date Time Event Place Address Details
9/2 5:30 p.m. – 7:30 p.m. Columbia Police Department Presents Pal Parent Enrichment Night Busby Street Community Center 1735 Busby Street
Columbia, SC 29203
Event Flyer
9/3 9:00 a.m. – 2:00 p.m. Aiken/Barnwell Counties Community Action Agency Community Outreach Event Unity Outreach Church 188 School Street
Gloverville, SC 29829
Event Flyer
9/3 11:00 a.m. – 2:00 p.m. North Charleston Community Resource Center Weekly Food Distribution 3947 Whipper Barony Lane
North Charleston, SC 29405
9/5 9:00 a.m. – 12:00 p.m. Aiken/Barnwell Counties Community Action Agency Community Outreach Event Georgetown Villas Apartments 700 W. Buena Vista Avenue
North Augusta, SC 29841
9/6 10:00 a.m. – 1:00 p.m. Healthy Me Healthy SC Health Clinic Blackville-Hilda High School Gymnasium 76 Atkins Circle
Blackville, SC 29817
9/6 11:00 a.m. – 6:00 p.m. Renewed Faith International Ministries CommUNITY Day 470 Water Street
Allendale, SC 29810
Event Flyer
9/9 10:00 a.m. – 2:00 p.m. Barnwell County Health Department Open House 11015 Ellenton Street
Barnwell, SC 29812
Event Flyer
9/13 10:00 a.m. – 2:00 p.m. Joshua Baptist Church Seniors Health Expo 2025 Joshua Baptist Church Activity Center 2482 Faber Road
North Charleston, SC 29405
Event Flyer
9/18 1:30 p.m. – 3:30 p.m. First Choice Baby Shower Children's Place, Inc. 155 Prosperity Lane
Aiken, SC 29801
Event Flyer
9/18 10:00 a.m. – 1:00 p.m. SC Works & Voorhees University Workforce Development Month Expo Voorhees University 481 Porter Drive
Denmark, SC 29042
9/20 10:00 a.m. – 2:00 p.m. First Steps Charleston County Presents Early Steps Expo Royal Missionary Baptist Church 4761 Luella Avenue
North Charleston, SC 29405
Event Flyer
9/20 10:00 a.m. – 1:00 p.m. Community Health Fair sponsored by Brookland-Lakeview Empowerment Center and Molina Healthcare Brookland-Lakeview Empowerment Center 1218 Batchelor Street
West Columbia, SC 29169
9/24 9:00 a.m. – 2:00 p.m. Veteran Stand Down for Homeless Charleston Area Convention Center Exhibit Hall B & C 5001 Coliseum Drive
North Charleston, SC 29418
Event Flyer
9/26 9:00 a.m. – 1:00 p.m. Ned Branch Baptist Church Career & Resource Fair Ned Branch Baptist Church 10620 Dunbarton Boulevard
Barnwell, SC 29812
9/27 10:00 a.m. – 1:00 p.m. Old Macedonia Missionary Baptist Church 200 Macedonia Road
North Augusta, SC 29860
Date Time Event Place Address Details
10/4 1:00 p.m. – 4:00 p.m. Extending Branches Greater Zion AME Church 4174 N. Highway 17
Awendaw, SC 29429
Event Flyer
10/7 1:00 p.m. – 4:00 p.m. Extending Branches Greater Zion AME Church 4174 N. Highway 17
Awendaw, SC 29429
Event Flyer
10/8 5:00 p.m. – 7:00 p.m. Chicora Elementary Resource Night "Touch a Truck" Chicora Elementary School 3100 Carner Avenue
North Charleston, SC 29406
10/10 10:00 a.m. – 1:00 p.m. World Homeless Day Resource Fair Martin Luther King, Jr. Park 2300 Greene Street
Columbia, SC 29205
10/11 9:00 a.m. – 1:00 p.m. NAMIWalks 2025 Charleston Palmetto Island County Park 444 Needlerush Parkway
Mt. Pleasant, SC 29464
10/11 9:00 a.m. – 2:00 p.m. Rock Around the Clock Festival and Car Show 100 S. Congress Street
Winnsboro, SC 29180
10/24 9:00 a.m. – 1:00 p.m. Denmark Tech Career & Resource Fair McDuffie Auditorium Building 100 1126 Solomon Blatt Boulevard
Denmark, SC 29042
10/25 5:30 p.m. – 7:45 p.m. City of Hanahan Trunk or Treat 3100 Amphitheater Avenue
Hanahan, SC 29410
Event Flyer
10/31 5:00 p.m. – 7:00 p.m. 3rd Annual Halloween Trunk or Treat Event Colleton County Sheriff's Office 394 Mable T Willis Boulevard
Walterboro, SC 29488
Event Flyer
10/31 6:00 p.m. – 8:00 p.m. Pepperhill Civic Association Trunk or Treat 7685 Brandywine Road
North Charleston, SC 29420
Date Time Event Place Address Details

Additional Assistance

Programs and options to make receiving, viewing and paying your bills as easy as possible.

Participants of Community Solar Select may subscribe to panels in a solar array located within the Dominion Energy South Carolina service area and enjoy the benefits of bill credits without paying a subscription fee or having to install panels at their residence.

This program is available to customers who are income-qualified through a Community Action Agency. Once you are qualified, the agency will send us your referral and we will contact you to start the enrollment process by scheduling a free Home Energy Check-up worth more than $250.

  • There's NO cost to participate.
  • You'll earn $0.01/kWh of energy your panels produce. That credit will apply to your bill every month.
  • You do not have to live near the Community Solar farms to participate and you're not responsible for any maintenance on the solar panels.
  • Even if you rent, you can participate.
  • If you move or relocate within our service territory, you can have your Community Solar Select subscription transferred to your new account.

To learn more, read our Community Solar Select Program Flyer or contact your local Community Action Agency.

White Cross assistance is offered to customers who have electrical medical equipment in their home. During a major storm or threat of a storm, customers are proactively called so they can make plans to sustain their equipment should an outage occur.

For more information, give us a call at 800-251-7234.

If your health or the health of a household member would be endangered by the disconnection of electric and/or gas service during the winter, a medical certificate may help. This program is available only from December 1 – March 31.

To apply for a medical certificate, give us a call at 800-251-7234.