Update the phone number on your Dominion Energy account or call 866-366-4357. This will help you quickly report an outage if your lights go out. Be sure to have your account information on hand when you call.
Stock up on non-perishable food, medicine, baby supplies and pet food.
Have at least three gallons of fresh water on hand for each person.
Make sure you have a battery-operated radio, multiple flashlights and a battery-operated clock and fan. Don’t forget extra batteries.
Post a list of contents on your freezer door to minimize the number of times you open it.
Monitor official weather bulletins.
Keep extra cash on hand - ATMs, merchants, and banks don’t operate without power.
Review evacuation routes.
If you have pets, make sure you have provided for them as well.
Keep your vehicle’s fuel tank full.
If a family member uses life-sustaining medical equipment, review emergency plans and make arrangements to relocate if necessary.
If you lose power, turn off major appliances such as air conditioners, water heaters and stoves. Unplug other appliances such as TVs, stereos, microwaves and computers. This will prevent damage to appliances and possible overloads to the company’s system when power is restored.
Enroll in Dominion Energy’s text-alert program to stay informed before, during and after a storm. Be sure to bookmark the new outage map on your smartphone or device to report or track your outage.
Familiarize yourself with how to safely connect and operate your generator before use.