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Contact Us

We're here to help you find what you need quickly and easily

We focus on providing safe and affordable energy while investing time and money into meeting the needs of the West Virginia community. Need to quickly manage your account? Sign into your Dominion Energy account to quickly view your bill or make a payment. Download our new mobile app for your Android or iOS device today!

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Report Gas Emergency
For 24/7 Emergency Service Call 800-934-3187
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Download the Dominion Energy mobile app on your iOS or Android device. Easily view your bill, make a payment, view gas usage and more! 
Learn About the Dominion Energy App

Online Resources & Help

If you are having issues managing your account, we're here to help. Check out our resources or contact us.

Using Manage Account to check your bill and make payments? Check our support page for assistance.

If you are still having issues and need additional help, please fill out the form below. We try our best to respond within two business days. By using this form and clicking "submit", you agree that you have read and accept Dominion Energy's Terms and Conditions and Privacy Policy.

We are here to help!

Our call center agents are available Monday - Friday from 7AM to 7PM.

Hearing and speech impaired customers should dial 711.

Call 800-688-4673
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HIPS Large Volume/Industrial Accounts Management Team

Questions related to gas service for your business? Contact our team Monday - Friday, 7AM to 3:30PM.

For Commercial & Industrial Support Call 681-842-3635 For Gas Account Consultants for Large Volume Call 681-842-3621

Corporate Contacts

News Media
View Media Relations Contacts.

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Find out more about careers with Dominion Energy.

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View Investor Contacts.

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Find information for suppliers.

Asset Recovery
For information on surplus assets for sale, email Sabrina Temple, Investment Recovery Specialist; or Gary Leighton, Supply Chain Specialist

Dominion Energy Charitable Foundation
Visit Dominion Energy Charitable Foundation for more information.


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