In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
Follow our safety tips to protect your home and family when using natural gas.
Natural gas is safe energy source for home use – in fact, it is used by more than half of American households as their main heating source. It is the cleanest-burning fossil fuel available, is efficient and has an excellent safety record due to the physical properties of the gas itself:
These factors make accidental ignition or combustion of natural gas an unlikely event. Nonetheless, helping you learn how to use this clean-burning energy safely throughout your home is one of our top priorities. It is important for you and your family to understand natural gas and related safety information.
Your outdoor natural gas meter is designed to work in harsh winter weather. However, heavy accumulations of snow and ice can damage your meter and threaten your safety. Dominion Energy asks that you follow these basic tips:
Following these simple steps will reduce the risk of hazards, including natural gas leaks. If your meter is in one of Utah's high-snowfall areas and/or you regularly have snow burying the meter, please contact us at CustomerCare@DominionEnergy.com or 800-323-5517 for a snow shelter evaluation. Read more about Gas Meter Protection.
If you smell gas, suspect a leak or if there is an explosion or fire, call Dominion Energy right away. Use these numbers 24 hours a day, every day.
Dominion Energy North Carolina: 877-776-2427
Dominion Energy South Carolina: 800-815-0083
Dominion Energy Utah/Wyoming/Idaho: 800-767-1689
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