Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

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smart meter and a worker in the background

Since 2009, Dominion Energy has installed over 610,000 smart meters in areas of Virginia and North Carolina. In 2020, our investment in smart meter technology continues in the West Broad/Richmond, Williamsburg and Norfolk regional office service areas.

What Do Smart Meters Provide?

Detailed energy usage

The ability for the customer to log into Manage Account to receive more detailed energy usage means that you can take control of how and when you use energy.

Power outage detection

Smart meters can notify us when your power goes out and when it has been restored.

Text and email alerts

When something affects your electric service, such as storms, our email and text alerts can keep you informed. Eligible customers can sign up for Energy Usage Alerts too.

Healthier environment

Smart meter data collection means fewer trucks on the road, reducing emissions and benefiting the environment.

Remote access to smart meters

Smart meters also allow us to do things remotely, such as meter readings and turning your meter on or off. We will be able to remotely collect meter readings daily, ensuring that your smart meter is working properly. Smart meters also enable us to turn your electric service on and off without having to send an employee to your home or business.

Smart Meter Locations

map showing locations of out smart meters in Virginia and North Carolina

Additional Smart Meter Information

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