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Frequently Asked Questions

What is a substation?

A substation is a facility that changes voltage from high to low or from low to high, among other important functions. When electric transmission lines enter a substation, the voltage is lowered using transformers. The lower voltage electricity is delivered to customers using electric distribution lines.

Why is this project necessary?

  • Aging Infrastructure - Much of the equipment inside the substation is approaching the end of its service life and needs to be replaced to help maintain electric reliability.
  • Safety Regulations - The substation needs improvements for safety and reliability of service.

Why is a detour necessary and how can I review the detour plan?

Because construction will occur on the sidewalk surrounding the substation, this area will not be accessible for pedestrians or cyclists while we work. To keep community members safe and minimize disruptions while we work, Dominion Energy has created a detour plan to allow traffic to continue around the canal sidewalks. This plan has been reviewed by local stakeholders and approved by the City of Richmond. Signage will be placed near the work site to help community members navigate the area during this time.

Access to private properties and driveways will be maintained at all times.

To view the detour plan, please select maps at the upper right hand section of the page.

Will I lose power during construction?

Interruptions to your electric service are not anticipated as a result of this project.

Who should I contact if I have more questions about this project?

For more information, contact our team by sending an email to powerline@dominionenergy.com or by calling 888-291-0190.


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