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In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
This easy-to-follow guide will help keep you and your family safe in the event of severe weather
As we transition into the peak of Hurricane Season, severe weather will likely become more frequent. No matter what your forecast calls for, it is important for you to know how to prepare for a severe weather threat.
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To ensure the fastest response, please let us know if you lose power. The fastest way to report or track an outage is online or on the Dominion Energy app. We encourage customers to download the Dominion Energy app from the Apple App Store or Google Play Store before inclement weather hits. You can also call us to report an outage or a downed power line.
Storms and high winds can cause power lines to fall. Always consider them energized and dangerous. Keep family members, neighbors and pets a minimum of 30 feet away, call us right away, and choose the option to report a downed wire.
When a storm causes power outages, we work to restore critical infrastructure first. This includes facilities critical to public health and safety such as hospitals, fire and police departments, and water treatment systems. Crews then work to return service to the largest number of residential and business customers in the shortest amount of time. Once major repairs are completed, individual homes and smaller groups of customers have service restored.
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