In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
Keep your neighborhood safe by reporting a streetlight outage
Before reporting, jot down the pole number to help us ensure we're repairing the right light! The numbers are located directly on the pole and come in two formats:
To report, call 866-366-4357 or use the form below.
Contact us directly if it's a public streetlight, or if you pay Dominion Energy to maintain the watch light on your property. For a neighborhood light on private property, ask your Homeowners Association to contact us.
There is an overhead problem and repairs may take 2–3 weeks.
There is an underground problem and repairs may take 2–3 weeks. If extensive damage is found, a yellow wrap may replace the green wrap on the pole.
There is extensive damage to the underground cable. Special equipment and permits may be required for us to make a fix. Typical repair time is 45+ days.
Use this form to report one or more lights that are out or not operating correctly.
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