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Sign up Today and Be Automatically Entered To Win a $500 Visa Gift Card*

Already managing your account online? Enroll in eBill today!

Enroll in eBill

First time managing your account online? No problem!

Sign Up for Manage Your Account (MYA)

What Makes eBill Easy?

  • It’s easy to view your bill online every month.
  • Get account and billing information 24/7.
  • It’s easy to access your bill from any device.
  • Choose how you want to pay.
  • Email notification letting you know your bill is ready to view.

How it Works

  • Once you sign up for eBill, you'll receive an email notification when your bill is ready. You can print a paper copy from your online account.
  • You may still participate in Budget Billing and Automatic Bank Draft while enrolled in eBill. Pay your bill how YOU want.
  • Delinquent account notices will be sent by U.S. mail.


Use the link in your email notification, or sign in and select the bill you want to view. Up to 12 months of bills are available.

It's free to pay with eBill. Here's how it works:

  • Sign in to make payments from your bank account. You control the date and amount. Same day payment notification available.
  • Enroll in Bank Draft and make payments automatically from your checking or savings account.

You may also pay by:

  • Credit/debit card or electronic check. Fees apply.
  • Online banking through your own financial institution.
Sign in to cancel your enrollment anytime. Once you've stopped eBill, your next bill will be sent via U.S. mail.

You can view your bill anytime online—even if you have not received an email.

If you're not receiving emails from us:

  • Sign in and check your profile to verify your email address is correct.
  • Check your spam folder. Certain email spam filters could be blocking your email. (Adding our email address to your safe list will prevent the email from being blocked from your inbox.)
  • If there's a limit on the number of emails in your inbox, check your settings and make sure it's not full (and therefore unable to receive the email).

Contact us if you're still having problems.

No. Instead of receiving a paper bill, you'll get an e-mail each time your account has a new bill due. If you ever want a paper bill, it's easy to sign in and print it.

If your account becomes delinquent and is subject to disconnection, we will send you a turn-off notice in the mail.

Yes. The eBill program is compatible with our Automatic Bank Draft and Budget Billing programs.

Ohio Terms and Conditions
West Virginia Terms and Conditions


*NO PURCHASE NECESSARY. Giveaway ends May 31, 2021 at 11:59 PM. Open to legal residents of Ohio or West Virginia who are at least 18 years of age at time of entry. Subject to full Official Rules available at Void outside of OH and WV and where restricted or prohibited by law.

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