Non-Residential Window Film Program FAQs
To be eligible for a rebate, all projects must be completed with a participating contractor by December 28, 2018 with rebate applications submitted online or postmarked by February 11, 2019. It is the responsibility of the customer to ensure all rebate requirements are met for the rebate to be successfully processed. For questions, please call 1-888-366-8280.
What is the Non-Residential Window Film program?
The Non-Residential Window Film program promotes the installation of solar reduction window film to non-residential customers interested in lowering their cooling bills and improving tenant comfort.
Do I have to use a contractor listed on the dominionenergy.com/contractor search site to perform the work?
Yes. Only qualified window film installations performed by a contractor participating in Dominion’s Contractor Network will be eligible for incentives.
Participation and Eligibility
Why should I participate?
Installation of window film on your non-residential facility’s windows can significantly lower the solar radiation admitted through the windows, offering many benefits including:
- Lowering energy bills through improved HVAC efficiency.
- Improving tenant comfort.
What are the steps to participate?
- Contact a local, participating contractor (here's a list).
- Install qualifying window film on your existing windows.
- On the day of your appointment, the contractor will install window film on your existing windows.
- Have your contractor submit a rebate application on your behalf. Applications must be submitted within 45 days of completed work.
Will it cost me anything to participate?
The participating contractor you choose to perform the window film will provide the cost for performing the recommended measure. Upon completion of the work, a rebate will be submitted on your behalf, so your out-of-pocket cost will vary depending upon the rebate you receive for the measure installed. Rebates must be submitted within 45 days of completed work.
Who is eligible to participate?
This program is open to Dominion Energy Virginia and Dominion Energy North Carolina business customers who have not opted out of participation. Customers must be responsible for their own electric bill and either be the owner of the building, or be able to secure permission from the building owner to have the audit conducted and identified improvements completed. Customers with both electric and gas equipment are eligible to receive rebates on some of the suggested improvements. Dominion Energy Virginia business customers who have a demand greater than 10 megawatts are not eligible to participate.
If I don’t own the building, can I still participate?
Yes. If you are responsible for the electric bill and are either the owner of the building or reasonably able to secure permission from the building owner to have the existing facility’s window film installed you can participate.
What systems are eligible to participate?
Systems with electric cooling are eligible to participate.
Can I participate in this program and then choose to Opt Out shortly thereafter?
No. If you participate in a program and receive a rebate, you cannot Opt Out for three years following the year of participation.
What is the rebate amount that I can expect to earn with the Non-Residential Window Film program?
Qualifying non-residential customers will receive a rebate based on the Solar Heat Gain Coefficient (SHGC) of window film installed:
|SHGC Improvement||Incentive per Sq Ft|
|.3 to .4||$0.65|
|.2 to <.3||$0.45|
*Note: Final SHGC level after film installation must be < .4 in order to be eligible for rebate.
Does Dominion Energy offer reservations for rebate funding as part of the Non-Residential Window Film program?
Yes. Rebate funding for future projects can be reserved for up to 6 months. Extensions may be offered if sufficient information about the project is provided.
When will I receive my rebate?
Please allow up to 90 days from the date all required information is received to process your rebate. Payment will be issued to the account holder and mailing address on record with Dominion Energy - unless the customer has authorized the rebate to be paid to the contractor. It is the responsibility of the customer to assure that all requirements for the rebate are met. Failure to provide any of the required information will delay processing of your application and could result in non-payment.
How can I check the status of my rebate?
Upon submission of your rebate, an email will be sent to the email address provided on the rebate form confirming the rebate has been submitted for processing. You may also call 888-366-8280 to check on the status of your rebate.
What if I have additional questions?
Contact us at 888-366-8280.