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Automated Clearing House (ACH)

ACH payments are electronic transfers from one bank account to another.



Advantages

  • Quick, safe and easy.
  • No service charge.

 

How to make payments via ACH

  • The customer or financial institution must send payments and data (customer account number and amount) via ACH in Corporate Trade Exchange (CTX) or Cash Concentration and Disbursement Plus (CCD+) file format. Dominion Energy’s bank will reject any other format, resulting in delays in payment postings. Information on sending data in the correct file format is included in this ACH Requirements PDF document.
  • A “pre-note” or “Penny Test” with Wells Fargo must be made prior to making ACH payments on a regular basis. Email eboxops@wellsfargo.com and ACH@domenergy.com when ready to send your pre-note/penny test file. Wells Fargo will notify you when the Penny Test has completed successfully. At that time you may send ACH payments to Dominion Energy.

 

Questions?

Email questions to ACH@domenergy.com.