Testimonials and Case Studies

Here's what some customers are saying about the Strategic Underground Program...

Did a good job explaining where they needed access and safety measures they would leave in place during construction. – Diane, Fredricksburg

We were very pleased with everyone and are happy to get wiring underground after so many outages. Thank you. – Customer, Midlothian

I have horses and the crew were very respectful of our turn out schedule.  – Sally, Marshall

During the recent storms, I lost my barn roof but not the electricity. Thanks. – June, Maurertown

I was very happy with the entire process and all aspects of the project from start to finish. – Robert, New Kent

The crew was respectful and mannerable.  I was pleased to watch the crew work very hard together to complete the project! – James, Kinsale

Cannot say enough good things about planning.  Everyone involved was so incredibly courteous, professional, hard working. – Heather, Fairfax

We are very pleased with the underground service and have not lost service during our "storm season" :) – Paul, Lanexa

All concerns were received and acted upon very satisfactorily. Dominion showed interest and addressed my concerns. Dominion was very responsive and helpful. The authorized contractor responded quickly and well. – Gilbert, Mechanicsville


In the videos below, customers discuss their experience with the undergrounding process and how it has improved their electric reliability since the project's completion.