Smart Meters

Smart Meters Deliver Benefits

Smart Meter Reader

With Smart Meters you get:

  • Detailed Energy Usage – The ability for the customer to log into Manage Account to receive more detailed energy usage means that you can take control of how and when you use energy.
  • Remote meter readings - We will be able to remotely collect meter readings daily, ensuring that your smart meter is working properly.
  • Power outage detection - Smart meters can notify us when your power goes out and when it has been restored.
  • Healthier environment - Smart meter data collection means fewer trucks on the road, reducing emissions and benefiting the environment.
  • Remote meter turn on and off - Smart meters enable us to turn your electric service on and off without having to send an employee to your home or business.
  • Text and Email Alerts - When something affects your electric service, such as storms, our emails and text alerts can keep you informed. Sign up for one or both. Unsubscribe at any time. Eligible customers can sign up for Energy Usage Alerts too.

Installation Update

We continue to invest in smart meter technology in portions of Virginia. View a map of smart meter locations to see if you are in a smart meter area.

Additional Information