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In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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Dominion Energy is not an Internet Service Provider; however, we are actively working to create partnerships with ISPs. Our goal is to provide the important “middle-mile” fiber optic cable needed for ISPs to extend service into unserved communities. View this factsheet for more information on the Rural Broadband initiative.

Contact your local Internet Service Provider for information on high-speed internet in your area. Our current middle-mile broadband infrastructure projects are listed below.

Rural Broadband

Projects

Botetourt County

Dominion Energy is working to provide "middle-mile" fiber optic cable infrastructure to bridge the digital gap and allow for future expansion of fiber service to areas in Botetourt County in partnership with BARC Connects.

  • Dominion Energy employees and contractors (Contract Land Staff) supporting this project are adhering to social distancing guidelines and protocols. Note: this 34-mile middle-mile fiber project crosses parcels in Botetourt and Rockbridge counties.
  • Please direct questions related to supplemental easement agreements for this project to Nathan.Anderson@ContractLandStaff.com.
  • Dominion Energy is not an internet service provider. Contact BARC CONNECTS for more information related to internet services.

King William

Dominion Energy and All Points Broadband have announced entering into a Memorandum of Understanding to deliver broadband access to over 900 currently unserved locations in King William County.

  • Under the agreement, the companies will work together to finalize a network plan to be submitted later in 2021 to the State Corporation Commission for approval.
  • Dominion Energy is not an internet service provider. King William residents should visit fiber.allpointsbroadband.com to determine whether they are in the project's first phase and to register for future updates from All Points Broadband, the internet service provider in the area.

Louisa

Dominion Energy. Rappahannock Electric Cooperative (REC), Firefly Fiber Broadband, and Louisa County have announced a partnership to provide high-speed internet access to currently unserved locations.

  • Under the agreement, the partners will work together to finalize a network plan to be submitted later in 2021 to the State Corporation Commission for approval.
  • Dominion Energy is not an internet service provider. Firefly VA will be the internet service provider for this project and will ensure the availability of fiber broadband on a county-wide basis.

Northern Neck

All Points Broadband, Dominion Energy Virginia, Northern Neck Electric Cooperative and the counties of King George, Northumberland, Richmond, and Westmoreland have entered into a Memorandum of Understanding to advance a regional broadband partnership. This project aims to deliver fiber-optic broadband service to unserved households and businesses in Virginia's Northern Neck Region. See the press release for more information.

Central Virginia Partnership

Dominion Energy Virginia, Firefly Fiber BroadbandSM, a wholly-owned subsidiary of Central Virginia Electric Cooperative, Rappahannock Electric Cooperative and the Counties of Albemarle, Appomattox, Buckingham, Cumberland, Fluvanna, Goochland, Greene, Louisa, and Powhatan have entered into a Memorandum of Understanding to advance a regional broadband partnership that aims to deliver fiber-optic broadband service to unserved and underserved households and businesses in areas of Central Virginia, subject to regulatory approvals. The agreement could extend access to more than 25,000 Virginians who currently lack access to reliable broadband services. See announcement (https://news.dominionenergy.com/2021-06-24-More-than-25,000-Central-Virginians-Could-Get-Broadband-Access-Through-Regional-Broadband-Partnership)

Hanover County

Hanover County has announced the “Connect Hanover” initiative to make broadband services available to residents living in unserved areas of the county. All Points Broadband will assist the County in developing and implementing a strategy to deliver broadband access with minimum speeds of 100 Mbps/100 Mbps to all remaining unserved areas. All Points Broadband is partnering with Dominion Energy Virginia and Rappahannock Electric Cooperative (REC), who will lease “middle-mile” fiber capacity to All Points and leverage the initiative to improve the operation and efficiency of their electric grids. More information will be available later in 2021; construction is planned to begin in 2022.

Surry County

Dominion Energy Virginia has entered a partnership with Prince George Electric Cooperative (PGEC) to provide high-speed internet access to thousands of unserved residents in rural areas of Surry County. See the press releasefor more information.

  • Dominion Energy employees and contractors (Doyle Land Services) supporting this project are adhering to social distancing guidelines and protocols. Note: this 43-mile middle-mile fiber project crosses parcels in Surry and Sussex counties.
  • Please direct questions related to supplemental easement agreements for this project to BroadbandInfo@DoyleLand.com.
  • Dominion Energy is not an Internet Service Provider. Questions related to internet service should be directed to RURALBAND; visit their website at https://www.ruralband.coop for updates and additional information.

Business Partners

We are actively working to create partnerships with Internet Service Providers to reach localities without high-speed internet within our electric service territory. Any Internet Service Provider wishing to partner with Dominion Energy Virginia is invited to contact us for more information at RuralBroadband@DominionEnergy.com  

FAQs

According to the 2020 FCC Broadband Consumer Guide, broadband, or high-speed Internet access, allows users to access the Internet and Internet-related services at significantly higher speeds than those available through "dial-up" services. Broadband speeds vary significantly depending on the technology and level of service ordered. Broadband services for residential consumers typically provide faster downstream speeds (from the Internet to your computer) than upstream speeds (from your computer to the Internet).

Dominion Energy is proposing to install fiber optic communications cable in many areas of our service territory as part of our efforts to transform Virginia’s energy grid into a more reliable and resilient system. As part of that work, we are also looking into ways we can help provide "middle mile" broadband service in rural areas of the state that do not have broadband service today. It is often too expensive for traditional Internet Service Providers (ISPs) to install fiber across the long distances that often exist between the largest data connections and homes and businesses. We may be able to fill that void by using Dominion Energy's telecommunications network to bridge the gap by making our broadband capacity available to non-governmental internet service providers in unserved communities.

No. Dominion Energy is not an Internet Service Provider. We are installing fiber in rural areas as we move forward with efforts to transform Virginia’s energy grid and improve system reliability and grid security. By utilizing fiber capacity for both our operational needs and for broadband access, Dominion Energy can help reduce broadband deployment costs for ISPs to reach “unserved” homes and businesses. Note, under this initiative, “unserved by broadband" means a designated area in which less than 10 percent are capable of receiving high-speed broadband service greater than 25 MBps download speed and 3 MBps upload speed.

It’s cost effective for Internet Service Providers to lay fiber for broadband in areas that are populated. But in certain rural areas, the “middle mile” connecting communities, is often too costly to install if used solely for broadband service. Dominion Energy may be able to install the “middle mile” and therefore “shorten” the last mile for ISPs to provide less-populated communities with broadband internet. To hear Dominion Energy CEO Tom Farrell speaking about broadband and the “middle-mile,” watch this video: https://youtu.be/8mHybUwissA

Program Overview

We are partnering with internet service providers (ISPs) to determine areas suitable for broadband expansion. Dominion Energy is offering to serve as the middle-mile provider for fiber. When eligible areas and neighborhoods are identified, the Rural Broadband project team will begin a comprehensive outreach process to work cooperatively with localities and property owners to add fiber optic cable to existing poles with our electric distribution lines once all the necessary approvals are received.

Because the middle-mile program is planned throughout our rural service area, both Dominion Energy and contract employees of the Company will be involved – including project management, design, right of way, easements, communications, and installation/removal of equipment. Refer to “Projects” section of this webpage for authorized contractors working on each project location.

The time required will vary among projects. Property owners will be notified in advance of a scheduled project.

Dominion Energy is not an internet service provider; however these projects help local ISPs to offer broadband service to additional homes and businesses who do not have a broadband option currently. Please refer to the “Projects” section of this webpage for more details on internet service expansion by ISPs.

 Middle-Mile Projects

For most of the Dominion Energy’s middle-mile fiber projects under this initiative, the only additional equipment will be the addition of a single new communications cable, attached to poles in such a manner as to not interfere with power lines or other communications infrastructure. Occasionally, a coil bracket with extra fiber may be attached to a pole to ensure future repairs can be made in an efficient manner.

Some of our telecommunications partners also own poles that other utilities, including Dominion Energy, may attach to. When an additional fiber optic cable is added the existing poles may not be adequate. Whenever an existing pole is not adequate to install a new fiber optic cable, the project team will work with landowners and coordinate replacement with a new pole that meets today’s standards.

In most instances, there will be virtually little to no impact to your property, other than that associated with the minimal work required for fiber optic cable installation. Example of a typical fiber optic cable installation on overhead distribution power line. Along with safety, respecting property is a top priority. We work with our customers during and after installation to minimize impact and inconvenience. Dominion Energy is committed to leaving our customer’s property in the same condition or better once construction work has been completed.

Dominion Energy will maintain the electrical service to existing power lines. In the event a brief outage is needed during fiber optic cable construction, crews will work with the project team to notify customers in advance, whenever possible.

Dominion Energy does not compensate for the easements required for the Rural Broadband program. The Program is voluntary, and customers can signal their support to expand high speed internet to rural locations by signing a supplementary communication easement to allow for installation of a third-party communication line.

If the Company is not able to secure the necessary easements, the overall project could be jeopardized or delayed as we will be required to identify other viable routes, if any, to build out the fiber network. Also, any changes in project scope to avoid parcels without the necessary easements (known as "workarounds") could add significant costs to the overall project; costs that are borne by all customers. Project delays mean that residents in rural communities will continue to lack broadband service which can hinder economic growth, telemedicine, access to online education and overall communication services.

Dominion Energy employees and/or contractors will work cooperatively with property owners to obtain the rights necessary to perform the work needed to expand broadband access to their neighbors and community. The Company and its representatives will work with property owners along the distribution line where middle-mile fiber is to be installed to develop a plan, which may include a request to sign a "Supplementary Communication Rights Easement Agreement." Dominion and/or our authorized contractors will thus contact owners of property where a supplementary communication easement is needed.

This easement agreement provides legal permission to install a new communication line in support of expanding broadband access. Easements enable utility companies to access public or private land for specific purposes such as constructing, maintaining, repairing, and/or replacing lines and equipment. The property owner still owns the land subject to the limited rights granted to the utility company. Any changes in project scope to avoid parcels without the necessary easements (known as "workarounds") could add significant costs and delays to the project; costs that are borne by all customers.

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