Email Customer Relations

For general or routine inquiries, please call 1-866-366-4357. If you have an account question, save time by managing your account online.

Use this form to email the Customer Relations and Policy Department about your unresolved issue or concern.

Your Information
Tell us about your issue or concern.


Note: If our response includes proprietary information, Dominion Energy will use a secure email process to protect your information during transmittal.

Click "submit" once to send your email.