Contact Customer Relations

Use this form to email the Customer Relations and Policy Department about an unresolved issue or concern, or to provide a compliment.

For general or routine inquiries, please call 1-866-366-4357. If you have an account question, save time by managing your account online.

Your Information
Tell us your issue, concern or compliment.


Note: If our response includes proprietary information, Dominion Energy will use a secure email process to protect your information during transmittal.

Click "submit" once to send your email.