How can we help you?
Manage Your Account
Easily manage all your account needs in one place!
Whether you're a new or existing Dominion Energy customer, we've got you covered. Tools and resources are available to help you manage your service. It's all here.
What Can You Do With an Online Profile?
View & Pay Bill
View, print, or pay your bill securely, anytime at your convenience.
Analyze Energy Usage
Track your energy use with hourly, daily, and monthly views.
Request Service
Starting, stopping, or moving to a different address is easy and convenient.
Manage Notifications
Choose how you want to receive alerts and notifications.

Download the Mobile App!
With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
- Report an outage
- Request service
- Select your billing and payment preferences
- Access your home's energy usage information
Frequently Asked Questions
To get more insights into your energy usage, simply sign into your online account. There you can view detailed information such as your usage amount and the average temperature during your billing period.
Yes, you can easily compare your bills from the past year. Just sign in to your online account to view, download, and print up to 12 months of bill history.
Yes, you can choose how you want to receive alerts and notifications. You can choose between text or email. Start by signing in to your online account to set your communication preferences.
You can provide access to your online account to other guest users. Start by signing in to your online account. Then, go to the “Account” section in the navigation menu and select “Guest User.” From there, you can easily add or remove guest users.
To compare your rates, sign in to your online account. Then, go to the “Usage” section in the navigation menu and select “View and Compare My Rate.” On that page, select “Compare/Change Rates” button to explore your options.
To set up automatic payments, you can enroll in AutoPay. Start by signing in to your online account. Then, go to “Payment” section in the navigation menu and select “AutoPay”. Before you can enroll, you must pay off any outstanding balance.